Director of Clinical Operations

Law School - Experiential Education

78458BR

University Job Title

Manager 4

Bargaining Unit

None - Not included in the union (Yale Union Group)

Time Type

Full time

Duration Type

Regular

Compensation Grade

Administration & Operations

Compensation Grade Profile

Senior Manager; Senior Program Leader (26)

Wage Ranges

Click here to see our Wage Ranges

Work Location

Central Campus

Worksite Address

127 Wall Street
New Haven, CT 06511

Work Week

Standard (M-F equal number of hours per day)

Searchable Job Family

Administration

Total # of hours to be worked:

37.5

Position Focus:

Overseeing operations within the Jerome N. Frank Legal Services Organization (LSO) at Yale Law School. LSO is a law firm that provides a wide range of pro bono legal services to people and organizations in need. Staff management. Fiscal management (including management of bank accounts, budgets, and monthly reports). Firm operations (including overseeing website development process, conflict system, communications, and policy development in consultation with LSO faculty and LSO Director). LSO space management and updating student workrooms and other collective spaces. Investigating and implementing efficiency resources (including for reimbursements, data management, class action management, travel policies, and student certifications). Keeping the bank of LSO policies. Overseeing recruitment and hiring of Clinical Fellows. Keeping track of clinical offerings in LSO. With LSO Faculty Director, coordinating LSO-wide meetings and gatherings. Fielding questions on experiential requirements from students (including applicable professional responsibility and bar requirements). Ensuring compliance with bar and professional licensing requirements. Coordinating/overseeing trainings for new clinic students, including the professional responsibility training.

Essential Duties

1. Reviews and determines staffing needs, job posting requirements, salary guidelines, and labor agreement interpretations for exempt and non-exempt staff in one or more functional department of the University. 2. Manages the administrative support needs for exempt and nonexempt staff and provides recommendations, improvements, solutions and assistance as needed. 3. Manages and monitors technology needs, conducts inventory, and system requirements for the assigned departments. 4. Develops and prepares budgets, financial forecasts, and financial analyses and the actual vs. budgeted performance reports for the departments. 5. Manages the use of facilities in one or more departments including office space, work stations, equipment, and office supplies. 6. Manages administrative support for activities of one or more departments to ensure timely completion of projects. 7. Manages and coordinates training sessions for assigned departments when new policies or practices are adopted. 8. Ensures compliance with University and federal regulations as they apply to the assigned departments. 9. Identifies, plans, and develops administrative policies for the assigned departments. 10. Assists in reviewing and implements University and departmental policies as they pertain to the administrative functions of the assigned department. 11. Assesses and makes recommendations regarding staff development and staffing levels. 12. Monitors, develops, plans, and executes systematic research on user requirements through such mechanisms as surveys, interviews, focus groups and competitive analysis. 13. Manages a staff of exempt and non-exempt employees. 14. May perform other duties as assigned.

Required Education and Experience

Bachelor’s Degree in related field and six years of related experience or an equivalent combination of education and experience.

Required Skill/Ability 1:

Exceptional organizational and written communication skills; excellent analytical, organizational and data management skills; must be able to modify and write sophisticated reports or have proven ability to learn to.

Required Skill/Ability 2:

Demonstrated ability to work well with diverse constituents and to foster an inclusive workplace.

Required Skill/Ability 3:

Commitment to public service and to the clinics’ educational mission.

Required Skill/Ability 4:

Advanced ability and demonstrated proficiency with Microsoft Office suite-Word, Excel, PowerPoint & Outlook; ability to learn and master new computer programs and software; familiarity with electronic filing and archiving.

Required Skill/Ability 5:

Ability to balance competing priorities and to complete tasks proactively in a fast-paced environment; keen attention-to-detail and record-keeping abilities.

Preferred Education, Experience and Skills:

JD, MBA, or other advanced degree preferred.

Weekend Hours Required?

Occasional

Drug Screen

No

Evening Hours Required?
Occasional

Health Screening?
No

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

W.L. Harkness Hall, 3rd Floor, Room 303
100 Wall Street, New Haven CT 06511
203-432-0849
equity@yale.edu

Note

Yale University is a tobacco-free campus